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Showing posts with label Marketing Trends. Show all posts
Showing posts with label Marketing Trends. Show all posts

Thursday, April 8, 2010

Online Ads Apparently DO Work


After years of ad companies and their clients wondering whether online ads work, a new study by comScore and marketing consultancy dunnhumbyUSA over a three month period shows they do.

A large sampling of 200K panelists selected from supermarket loyalty programs (including measured retail-buying behavior) was tracked through point-of-sale UPC scanners at checkout. Those exposed to online CPG advertising were 9% more likely to buy than the control group. Ad campaigns included both static banners and rich media ads for a range of products including tea, pizza, snack bars, deodorant and toothpaste.

In addition, the study found that 80% of the campaigns resulted in a statistically significant sales increases for the advertised brand. The results were on a par with TV-based ads. CPG companies have lagged behind sectors like financial services and automotive in utilizing online advertising, accounting for only 6% ($1.5bn) of the $23.4bn spent on online buys in 2008 (up from 4%, or $925MM in 2007).

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Monday, April 5, 2010

Marketing Trends


• Supermarket chain Meijer has extended its marketing partnership with Kraft Foods in a campaign entitled “Dining in Makes $ense” first introduced in Winter 2008 offering discounts on future Meijer shopping trips with purchase of multiple Kraft products. Kraft has been aggressively marketing its products with retailer tie-ins. A recent inducement is a $2-off with purchase of three boxes of Kraft Deluxe Macaroni & Cheese or Velveeta Shells & Cheese. Kraft promotes the discount with floor clings showing meals made from Kraft items, along with sending consumers to their website for “deep-dish pizza casserole” and other recipes too yummy to contemplate. The program is also being flogged on the retailer’s website.

McNeil Nutritionals has launched a Benecol smoothie in the UK and Ireland hoping to reach a younger market with a product offering plant-derived cholesterol-lowering benefits along with a fruit flavor. Retailing for €4/bottle, it will be slightly higher than the market leader innocent (aimed at the 45-55 year-old consumer).

• The #1 marketing tag for confections last year was “upscale” with new products bearing the tag rising for 9% in 2005 to 13.8%. It is no surprise chocolate is the largest confectionery category with a 50.9% share of the U.S. market ($18.4bn). Cereal bars are the fastest growing category in Europe with growth forecast at 31.7% to 2012. Overall in Europe, the most frequent claims made on new products were those claiming “no additives/preservatives,” “organic,” “vegetarian” and “microwaveable.”

• Not only is the grocery business regional, but costs vary depending on where you are in the U.S. Grocery store prices in Chicago are cheapest overall in the store-brand, national brand and organic food categories ($115.73 per cart ), though with the highest organic prices ($142.95 per cart). Overall Los Angeles was the most-expensive ($124.43 per cart), followed by New York City ($122.66). LA had the least-expensive organic costs ($137.52 per cart).

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Friday, April 2, 2010

Wal-Mart says "Si!"

With Hispanics the largest-growing segment in the US population, it’s no wonder that grocery retailers continue to chase the Latin consumer.

The latest is Wal-Mart: its Más Club targets recent immigrants who until now have found their familiar foods in local bodegas. A Sam's Club spinoff, the concept is part of the company’s efforts to secure the Hispanic shopper’s food dollars. With Sam’s Club’s share of the parent company’s $401bn sales having slipped from 13.3% in 2005 to 11.7%, the goal is to bring the division more in-line with the domestic market.

Internationally, Sam’s revenue has increased from 18.7% to 24.6% during the same period. Given the amount of small businesses who shop at Sam’s Club, the Bentonville Behemoth has also launched Supermercado de Walmart. While local markets offer personal service, Wal-Mart execs believe they can compete on price, but are moving beyond the Sam’s model of frozens and pre-packaged foods to include a tortilla bakery, 20 varieties of fresh-made Mexican pastries, and a butcher shop selling custom cuts and ethnic delicacies like cow tongue.

Yet despite the firm’s muscle, pitching to Hispanics means entering a crowded marketplace with some established competition not limited to the corner bodega . Additionally the road to Hispanic marketing heaven has been littered with some glitzy failures, including Safeway’s Tianguis. Other retailers have chosen to slant existing stores to Hispanic tastes, rather than open stand-alone stores aimed at the Latin shopper, including both Winn-Dixie and Publix.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Thursday, March 4, 2010

Online Couponing & Other Marketing Trends


Marketers have found the world of online couponing and digital marketing harder to navigate than they thought.

In May, talk show host Oprah Winfrey mentioned a coupon for a free Kentucky Grilled Chicken meal, and within a few hours, the link went “viral” on Twitter, Facebook, blogs and various social networks. More than 10MM coupons were downloaded, with some of them photocopied (despite instructions not to). KFC ended up giving away 4.5MM in a two-day span, then pulled the plug. It issued rain checks but the fallout left the chain looking stupid.


Now Marsh’s Supermarkets in Ohio and Indiana have stepped into the same gooey, sticky mess by offering $10 coupons to the 3,100 loyal customers signed up on Facebook. Within only a few days, 3K coupons morphed into so many as fans shared them with their social networks that the company had to cancel the promotion, issuing a statement saying “we at Marsh recently stuck our toe in the water to try this whole social media thing. Unfortunately, we ended up stubbing it. Our recent $10 coupon offer on Facebook has instead left us red in the face and many of our loyal customers angry. Rightfully so. For that we are truly sorry. Needless to say, we’re learning.” Companies are learning to include expiry dates and bar codes on their digital coupons, as well as requiring customers to enter some kind of information so as to tip off the issuer to the number of likely participants.


In other marketing news,


• The bad news for restaurants just keeps on coming: traffic declined 2.6% in the quarter ending May 2009, the biggest decline since 1981. Specifically customer counts were off 2% at QSRs, down for the seventh out of the last nine months. Casual dining was down 4% and midscale 6%. Bucking the trend are restaurants in NYC, where traffic this Summer is above the usual levels.

Pizza Hut was the first national pizza chain to offer an ordering App for the iPhone and iPod touch, and the result was over 100K downloads from the App Store in 2 weeks. The App lets consumers order Pizza Hut food directly from their Apple mobile devices.


Technomic has been tracking the sale by restaurant chains of corporate units to franchisees. The aim in many cases is to reduce debt and raise cash, but it also means franchisors must sweeten the deal, and can help franchisees who otherwise might be cut off from credit markets by acting as the lender or facilitating a loan. Within the Top 400 chains, Pizza Hut was the largest franchise company in the world with 3,627 units, followed by Burger King (2,758 units), and Taco Bell (2,391 units).

• The single biggest challenge for brands in the current economic environment has been retaining customers as private label and down-trading become more extensive. The Chief Marketing Officer (CMO) Council has prepared a study of customer retention in the communications industry (see attached executive summary). The entire report is available from Broad Street Licensing Group for $300.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Monday, March 1, 2010

Retailing & Marketing Trends


• Canadian supermarket chain Loblaw is purchasing T&T Supermarkets, a Canadian chain of 17 stores catering to the country’s Asian minority. The move is seen as part of Loblaw’s efforts to diversify its holdings and satisfy the growing interest in ethnic foods.

• Restaurants aren’t the only sector of the food business feeling the pinch: over the first half of this year, nearly 700 c-stores have gone away, a reflection of the blue-collar focus of the channel where job losses have been more apparent. But all the news in the channel isn’t bad: 7-Eleven plans to open hundreds of stores in California to take advantage of the real estate slump by hammering hard rental bargains with landlords.

• Dutch retail giant Ahold is the owner of the U.S. chain Stop & Shop, and has reported 2nd quarter sales up 16% to $5.393bn (€3.808bn) . The company’s worldwide sales were $9.107bn (€6.43bn) up 12%. from €5,769 million in the same period a year ago.

• Digital couponing continues to spread: Scanbuy is partnering with Du Pont and Printpack to put 2-D barcodes on snacks that would allow consumers to retrieve product information AND get new offers (surprise!). An app gets downloaded to the user’s cell phone, who then uses the phone’s camera to scan the barcode.

• Recently-opened Fresh & Easy Neighborhood Markets in Southern California bring the U.S. total to 124. U.K. giant retailer Tesco had targeted 200 stores by last February, but has struggled to find the right balance of products and marketing.

President Obama used a visit to a Kroger store in Bristol, VA to host a town hall discussion on health care reform.

• Do you know where your pizza is? Apparently a lot of consumers want to know, so the packaging tracking made commonplace by FedEx and UPS is coming to a Domino’s near you. UPS had a paltry 100K online tracking requests per month in 1995; by last December, the total had reached 27.3MM PER DAY. Both UPS and FedEx now send out constant updates to shippers, and Domino’s Pizza Tracker does just what the name implies. But it doesn’t end there: FlightAware keeps you informed about any domestic airline flight, The Chicago Transit Authority’s “Bus Tracker” online system shows where every bus is, and the New York City Stimulus Tracker keeps you up-to-date on where those funds are being used. I think things have gone too far, though, with the website that tracks your baby’s sleeping, eating and pooping. I couldn’t make this stuff up if I tried.

• While it would seem a no-brainer that consumers would like freebies, it turns out cultural differences disprove conventional wisdom: A study by New York’s Baruch College School of Business found that American-born consumers are happier with unexpected gifts than those in Hong Kong and Taiwan, along with Asians living temporarily in the U.S. Asians overall preferred gifts tied into luck (e.g., a winning ticket), while Westerners like rewards for hard work, loyalty or just coming in at all.

• Already allowed by the government’s rules to say “no trans fats” on the labels of its soft (tub) spreads in the U.S. due to the small amount present, Unilever will eliminate entirely partially-hydrogenated oils by Q2 2010, and will then trumpet this fact with labels saying “0 grams of trans fat per serving.” In a related story, Cargill is the second manufacturer to announce it would halt production of hydrogenated oils at one of its plants.

• In a branding faux pas possibly akin to the New Coke, PepsiCo’s Gatorade’s share of the sports drink market fell 4.5% (to 75%) with volume down 17.5% in the first half of this year. Analysts blamed the re-branding of the product to “G” as contributing to consumers fleeing for other brands. PepsiCo’s CEO Indra Nooyi has all but thrown in the towel, saying she doesn’t see a return to double-digit growth in the U.S. despite sports drinks once being the "next" category.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Tuesday, February 23, 2010

More Marketing Appetizers


• Michigan based grocery chain Meijer joins the “small is beautiful” movement in food retailing with a 102,000-square-foot test store in Niles, MI, about ½ the size of the average Meijer.

• In other store news, the no-frills discounter PriceRite is continuing its slow expansion in the Northeast adding a 42nd store. The chain doesn’t advertise, and requires shoppers to use their own grocery bags or purchase them.

• While both Nestlé and Unilever have long resisted extending their food brands through licensing, both have agreed to let Chicago cupcake retailer Phoebe’s sell individual-sized servings of both Haagen-Dazs and Ben & Jerry’s ice cream.

Frozen yogurt has surpassed ice cream where sales are flat or declining, and probiotics are all the rage, so Red Mango’s decision to become the first retailer to offer iced teas fortified with GanedenBC30, a patented strain of probiotic is a man bites two dogs story. Claimed to “support the immune system and regulate the digestive track,” GanedenBC30 will also be added to Red Mango’s Original, Pomegranate by POM Wonderful, and Tangomonium frozen yogurt flavors.

• Sales of organic food in the Canadian market were C$2.1-C$2.6bn last year ($1.9-$2.4bn) with the four main categories fresh fruits & vegetables (41%), beverages (17%), and prepared foods (14%) with most of the remaining 28% packaged organic foods. The market is expanding 15-20% annually, though domestic production is rising only 4%.

• The UK trade journal Retail Bulletin has ranked Tesco’s website the top retail site.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Friday, February 19, 2010

Marketing Shorts


Quick! Name three date foods—

• According to a Cornell University survey of college students, anything that makes you look healthy, doesn’t stick in your teeth, and doesn’t give you bad breath is OK. Whether habits picked up on college dates will persist into adulthood remains to be seen, but researchers seem to think those habits will morph into the ones married people will have. Right. It turns out women are more likely to pick salad and vegetables “in an attempt to appear more feminine and attractive,” while men didn’t choose the so-called “masculine” foods like proteins, but instead chose foods their dates were eating. Imagine that behaviour continuing past the first few years of marriage? Overall, neat and easy-to-eat foods were preferred, while those thought of as smelly or causing bad breath were out.

• Research from the National Restaurant Association (NRA) reports 69% of quick-service restaurants would eat there more frequently if it offered discounts for frequent dining, 66% said they go more often if offered discounts for dining on less busy days of the week, and 53% said they would eat there more often if kids are for free. Repeat customers account for 75% of QSR sales.

• The latest restaurant trend is the “pop up” eatery that is usually a temporary add-on for an existing restaurant, such as offering pizza in the evenings at a bakery café serving more mundane fare during the day. The trend started with out-of-work chefs, but may stick as diners look for more adventurous fare and different eating options.

Safeway has expanded its couponLink program to all stores, allowing customers to load online coupons directly to their Safeway Club Card. The program is managed by Shortcuts.com, CellFireand P&G eSaver. Shoppers can log onto www.Safeway.com where there’s a link to the couponLink page with the offerings from the three coupon providers. Once downloaded, the coupons can be organized by product category or product name, and automatically redeemed at checkout. Cell phone users can download coupons from both CellFire and Shortcuts.com, even while shopping in the store. Mike Minasi, Safeway president of marketing, says “Customers don’t even have to remember to bring coupons with them to the store.”

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Friday, February 12, 2010

Marketing Appetizers


• One of the last family-owned supermarket chains, Ukrop’s, is on the block. The chain has sent out a prospectus to Ahold, Supervalu and Harris Teeter among others looking to sell the company.

• The market for beauty foods has grown to over $1bn in 2008. Described as “nutricosmetics” or “cosmeceuticals.” beauty foods are any food, beverage or supplements that promises benefits to appearances, such as anti-aging. In 2003, the market was worth $579MM.

• Canadian grocer Loblaw has launched the President’s Choice private label brand, and is offering both a money-back guarantee and is handing out fliers comparing prices to name brands. As long as price is the only factor, Private Label will never be more than a stand-in, which is borne out by a new survey from Digital Research showing shoppers are purchasing private-label brands in record quantise, but also stocking up on sale items, using coupons and cutting spending on what they term “non-essentials.” And in a challenge to those who say consumers are eating less-healthy fare, those surveyed said they were still purchasing fruits and vegetables.

• More and more CPG houses and food marketers are extending their outreach to the Hispanic shopper, and Unilever is the latest with ViveMejor. Aimed at the female Latina, the aim is to interleave coupons for Unilever products with advice from experts, along with the usual media and pr initiatives on Spanish-language programming.

• The ASDA supermarket chain in the UK is touting how it keeps aspartame out of its private label products, calling it one of the "hidden nasties" found in the competition’s products.

The World Society for the Preservation of Animals has found from surveying supermarket chains that 23% more products than last year mention at least one of the following on their label: free range, cage free, grass fed, pasture raised, USDA organic, American humane certified, animal welfare approved or certified humane. The society also cautioned about the use of labels claiming “no antibiotics used” or “no hormones,” pointing out the US government conducts no testing to verify such claims, and that “naturally raised” is a voluntary definition with no requirement that animals have freedom of movement or access to fresh air and sunlight.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Thursday, January 28, 2010

Food Lion Says ¡Olé!



While many firms talk about catering more to the Hispanic shopper, Food Lion is walking the walk.

Two more markets in North Carolina focusing on Hispanics will be expanded from the current five, with 10 old Triangle stores being converted to serve this new customer base. Estimates put the Hispanic grocery market currently at $30bn. Besides the usual offerings of dry goods like beans, tortillas and spices, the stores carry meat cuts and produce Hispanic shoppers normally search for at specialty markets. Employees receive Spanish language instruction and training in Hispanic culture so as to avoid gaffes and alienating the new clientele.

Signs announcing “Sabor Latino” (“Latin Flavor”) adorn the stores, and even Food Lion’s other stores are offering more products aimed at Latins. Marketing has relied on word-of-mouth, and the news has traveled quickly with sales up according to the company. When finished, 59 stores (roughly 10% of Food Lion’s 503 North Carolina locations) will have an Hispanic focus. FMI (the Food Marketing Institute, a grocery industry trade association) reports 61.8% of food retailers report increasing their ethnic products as a competitive strategy. While Hispanic products are attracting Hispanics, the foods are also luring in non-Hispanic customers looking for new options.

Food Lion isn’t the only one seeing dollar signs in the growing Hispanic market: homeopathic remedy marketer Hyland’s has launched a social networking site for Latina mothers. ComienzosSaludables.com (“healthy beginnings”) offers fully-bilingual culturally-relevant health information to the 25% of U.S. moms of Hispanic origin. The information includes pregnancy, infant care, raising a family, healthy lifestyle and, of course, treating a family’s health issues with natural medicines. The new venture follows Hyland’s other efforts to reach the growing Hispanic market, first with bilingual packaging, a baby development calendar in Spanish, and sponsorship of a community health worker program called Salud con Hyland’s.

According to eMarketer, 23MM U.S. Hispanics went online last year, with the total expected to reach 29MM by 2012 (though only 32% of Spanish-dominant Hispanic adults go online). Statistics show 70% of Latina mothers are under the age of 30, and the social networking component of Comienzos Saludables will include community forums, photo galleries, blogs, personal profile pages, and monthly newsletters.
According to Information Resources, Inc. Hispanic spending topped $34bn in 2008 and will grow to $52bn by 2015. Spending per household among Hispanic consumers significantly outpaces the national spending averages across nearly every channel. Johnson & Johnson launched a Spanish-language version of its parenting web site BabyCenter (Baby Center en Español), and Procter & Gamble (already one of the largest advertisers in Spanish magazines) directed $1MM of its ad-spend on Pampers Swaddlers against Spanish mothers in 2007. Besides baby care, other strong market opportunities among Hispanics include beauty care, laundry care and food and beverages that are either youth-oriented, offer specific health benefits (e.g., low sugar, high fiber) or are an ingredient or component of ethnic meals.
Clients of Broad Street Licensing Group and subscribers to our weekly newsletter received a free overview of the Hispanic market.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Monday, January 25, 2010

The Enemy of My Enemy is My Friend

It might seem strange to see a chain restaurant promoting a film that savages the food industry.

But Chipotle Mexican Grill is partnering with Magnolia Pictures, Participant Media and River Road Entertainment to promote “Food, Inc.” The company is sponsoring free screenings in 32 cities, is promoting it in all of its restaurants, and will add a bonus feature to the DVD release about its commitment to supporting sustainable agriculture. With films like “Supersize Me” and “Fast Food Nation” exposing the dark underside of America’s industrialized agribusinesses, backing “Food, Inc.” offers some level of risk, though the company has been banging its “Food with Integrity” program for some time, claiming to serve more naturally-raised meat.

That translates to food animals not being given antibiotics or hormones, are fed a vegetarian diet (some feed cattle are fed chicken scat and ground-up parts of other animals, one of the ways mad cow disease spread from sheep to cattle) and raised in what the company insists is a “humane way.” Currently 35% of Chipotle’s beans are organic, and it strives to purchase locally-grown produce when seasonally available. Finally none of the dairy used by the chain is made with milk from cows given bovine growth hormone (rBGH).

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Wednesday, December 30, 2009

This & That

The Dark Side of Digital Marketing

While there has been a lot of hoopla recently about digital marketing and virtual coupons, online coupon fraud is on the rise. From 1986-2001, the Coupon Information Corp., the nonprofit agency that monitors the coupon industry, had only TWO CASES of coupon fraud. Even by 2007, there were only nine such incidents. In the past 18 months, 93 case files have been opened and the recession looks as though it’s going to make that worse. 1992 was the high water mark for coupon redemption (the end of the last major recession) with 7.9bn redeemed.

The losses aren’t virtual: Nestlé Purina Petcare Co. issued 250 coupons for a free bag of its adult dry dog food, and through early May, 2,754 coupons had been redeemed. Coca-Cola Co. had to withdraw a free 12-pack coupon from its “My Coke Rewards” program because of what it called “widespread counterfeiting,” and issuing a warning to consumers that “attempts to submit counterfeit coupons may result in civil action or criminal prosecution.” Counterfeiters reprint in-store coupons and smudge barcodes extending expiration dates. Coupon redemption is up 10% in the last quarter of 2008 (the latest stats available). Companies seeking to crack down on coupon abuse risk alienating customers who may not be aware the coupon they received from a friend or relative is bogus.

Without Sales There Are No Brand Impressions

With growing pressure on food retailers and manufacturers to cut costs and yet maintain margins, smaller food retailers are likely to see the amount of attention they receive from suppliers drop. Especially in areas like promotional support and personnel, marketers will be looking to cut costs and put their efforts into retailers with larger market share.

World News

The European Union (EU) has reprimanded the UK over import rules allowing irradiated food from non-EU countries that are processed in plants not pre-approved by the European Commission. Regulations state that EU countries can only accept food and food ingredients treated with irradiation from outside the bloc if they come from processing plants listed by the EC. No food safety issues are involved, but the “food police” are nonetheless adamant their viewpoint prevail. Britain insists new regs being promulgated this month will address the conflict.

The Chilean department-store chain La Polar rejected a proposed merger with supermarket chain Supermercados del Sur (owned by Latin American private equity fund Southern Cross). La Polar has rejected the models being pursued by competitors Cencosud and Falabella integrating department stores, supermarkets and other stores. La Polar has 40 department stores in Chile focused on the low end of the retail market, and is expanding into Colombia. Southern Cross bought La Polar in 1999, restructured its debt and took it public in 2003, but sold it again in 2006. Supermercados del Sur has 97 supermarkets in southern Chile with a 7% share of the national market.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Wednesday, December 16, 2009


Eight O’Clock Coffee is a-Twitter.

The 150-year-old Montvale, NJ brand is moving from Facebook to Twitter in the hopes of reaching more new customers, thanks to S3, a Boonton, NJ marketing company. The iconic coffee best known as the house brand for the A&P grocery chain (The Great Atlantic and Pacific Tea Co.) has signed on to “follow” 1,874 people whose profiles and lifestyles seem “cool.” As a result, over 1,400 people are following the coffee company.

S3 started by searching for targets like the top 100 Twitter users, gourmet chefs or wine lovers who showed up on Google and elsewhere. But it turns out as the brand has added followers and followed, the process has grown organically, “the ultimate in superficial networking,” according to a company source. No one is quite sure what’s being communicated, though recipes are traded, stores with good prices are highlighted, etc. Surprisingly, no conventional marketing ploys that might gum up the “cool factor” are dispensed, other than alerts for upcoming price specials (saving money is always cool).

A&P sold Eight O’Clock for $127.5MM six years ago at the start of a process of upgrading its stores to private investors, who then turned around and sold it to Tata Coffee Ltd. of India for $220MM. Since then, the brand has received the top-ranked rating for Columbian coffee in tests by Consumer Reports magazine.

In addition to being cool, Eight O’Clock is about half the price of its competitors.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Tuesday, December 15, 2009

I May Be Paranoid But That Doesn’t Mean Someone Isn’t Following Me


In a development that is likely to have some impact on the food industry, the U.S. Senate Permanent Subcommittee on Investigations has released a report that accuses commodity index funds of making large purchases of wheat futures it described as “excessive speculation” resulting in “significant unwarranted costs and price risks.”

Consumers, retailers, foodservice operators and CPG houses have all decried the sharp jump in commodity costs last year, with the subsequent squeeze on prices and margins. All sides pointed fingers at the others in claiming “price gouging,” even as all sides insisted they were only passing along partially their rising costs. Senator Carl Levin of Michigan is chairman of the subcommittee whose 247-page report is entitled bluntly Excessive Speculation in the Wheat Market.

The senator said that “In the last three years, speculators have spent billions of dollars on commodity indexes, and the financial firms selling those index instruments have purchased billions of dollars in commodity futures to offset their financial risks, creating price disruptions for producers and consumers.” The subcommittee examined trading records from the Chicago Board of Trade (now part of the Chicago Mercantile Exchange), the Kansas City Board of Trade, the Minneapolis Grain Exchange, the Commodity Futures Trading Commission (C.F.T.C.) and others to track the rise and fall of wheat prices.

Commodity index traders increased their holdings from about 30K wheat contracts in 2004 to 220K by 2008. By 2006, commodity index traders held 35%-50% of all outstanding wheat futures contracts on the Chicago exchange alone. The practical result of this activity was the average basis (the gap between futures and cash prices at a given location) at contract expiration grew from about 13¢ per bushel in 2005 to 34¢ in 2006, 60¢ in 2007, all the way to $1.53 by 2008, a 10x increase in just four years.

These “unwarranted” increases “imposed undue burden on those involved all along the wheat marketing chain, from producer to consumer.” Costs included higher margin calls due to higher futures prices, failed hedges and disruption of normal pricing patterns and relationships according to the report. The report also criticized the C.F.T.C. for waiving position limits for commodity index traders which “facilitated excessive speculation in the Chicago wheat futures market” and was “inconsistent with the C.F.T.C.’s statutory mandate to maintain position limits to prevent excessive speculation.”

The subcommittee, in a move sure to stir opposition from the financial community, is recommending the C.F.T.C. drop existing waivers and reapply standard position limits, potentially imposing other measures if that doesn’t solve the problem.


This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125).

Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Monday, December 7, 2009

Digital Marketing Surges Forward


Unilever is the latest manufacturer to join the rush to digital marketing.

Consumers can display cell phone coupons (developed by Samplesaint, a Chicago mobile-technology firm) to supermarket cashiers, much as airline travelers currently can show airport screeners their digital boarding passes. The test will be in a ShopRite store in New Jersey, and will discount some of the giant packaged goods company’s top brands, Breyers ice cream, Dove soap, Hellmann's mayonnaise and Lipton tea. Customers visit Samplesaint.com to secure the coupons which are then sent to their cell phones. After the cashier redeems the coupon, it is deleted from the phone to prevent “double dipping.”

Mobile marketing currently stands at $3.3bn, and grew at 35% last year, but has tailed off to half that (17%) during the current slowdown. Cell phones seem the ideal coupon dispenser, since they are now seen by many consumers as the organizer and focal point of their lives. The intersection of digital couponing and supermarkets would seem to be a marriage made in heaven, since Icom (a division of Epsilon Data Management) claims 87% of survey respondents who use coupons redeemed them at grocery stores, as compared to restaurants (47%) and department stores (41%).

Supermarkets are fishing in the same waters, too: Randalls Food Markets (a division of Safeway) is partnering with Cellfire and Shortcuts.com to link cents-off offers to loyalty cards, and is also exploring cell phone couponing with the discounts registered at the store and automatically deducted during check-out.

The key to the success of these programs is simplicity, with current obstacles to greater use of cell phone coupons including the limitations on company websites that only allow for printed coupons, cell phone technology glitches that requires time-consuming and complex code entries, and the usual incompatibilities between different software and hardware. CVS/pharmacy is tackling this issue by launching a “coupon center” on its Web site that helps customers compile coupons, browse categories and share savings by sending e-mail alerts. Still, most marketing experts are skeptical consumers will embrace a technology that requires them to print out coupons or load them onto their cell phones before heading to the store.

But the potential to target coupons to receptive consumers is a Holy Grail for marketers, who have seen coupon usage skyrocket as “value” has trumped most other factors in purchasing decisions. Food Lion, for example, is running TV ads showing shoppers searching for “big game” value instead of touting outdoor grilling products as they normally would this time of year. Despite the huge usage of coupons by manufacturers and retailers, statistics show less than 1% redemption for most newspaper and print coupons.


This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125). Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Thursday, December 3, 2009

News from the Great Recession


Envirosell keeps tabs on what shoppers are buying.
According to them, chocolate, lipstick, fishing equipment, running shoes, wine (but cheaper vintages), gold coins, seeds, tanning lotion, Dinty Moore canned stew & Spam (the edible variety, both from Hormel Foods Corp.) are all up. Cars and major appliances are (surprise!) way down. Hershey’s profits were up 20%, and Kraft saw double-digit sales increases in the ultimate “comfort food,” mac & cheese. No one is quite sure if romance is up or folks are putting off kids, but the spike in condom sales reported here in an earlier edition reached 5%. Perhaps romance is the reason, since Match.com had its best year in the past seven. Not all staples that increased were the positive kind: laxative liquids and powders jumped 11.5% and stomach over-the-counter remedies such as Pepto-Bismol surged 8%, probably as investors watched their portfolios crumble. Wal-Mart Stores Inc. continues to be a winner, but for the first time ever Dollar Tree Inc. made the Fortune 500 (# 499). Luxury retailers like Saks Inc. saw their sales tumble (32%); Goodwill Industries International had a rise of 7%.

In the foodservice channel, fast casual is king this month. As many as 700 new chains will debut in 2009, and sales of the Top 100 fast-casual restaurant chains grew 10.8% last year ($16.7bn total). The National Restaurant Association has predicted sales will fall by 2.5% across the restaurant category during the same period. Career women are the reason the chains are doing well by providing quality in an upscale setting, with top performers Chipotle Mexican Grill, Panera Bread and Cosi, Inc. Twenty-five per cent are working women, while only 15% are homemakers. Career men make up just 18%.

In the grocery biz, sales increased 5.2% in 2008 with identical-store sales up 4.5% according to the most recent report released by the Food Marketing Institute (FMI). After adjusting for inflation, sales actually declined 0.5% (identical-store sales falling 1.2%). Industry net profits dropped to a slim 1.43% percent (down from 1.82%) due to intense competition, as well as increases in the cost of goods, health insurance and credit card interchange fees. Highest profits were from independent retailers (1-10 stores) with net profits and identical-store sales going up by 1.90% and 5.11% respectively. In order to meet consumer demands for lower costs and added value, stores are lowering prices and offering more private label products (up to 9.7% of all good carried from 7.5% in 2007).
Last year 69.9% of stores focused on a lower price strategy, rising to 78.4%. More than (93% of retailers now plan to increase private label products, which account for 15% of their sales (up from 11.5% two years ago). Full-service supermarkets were identified by 56 percent of shoppers as their primary store, down from 60 percent last year. Customers are loyal to their primary store, with just 6 percent saying they changed stores to save money on groceries, but when it comes to making a secondary trip, 42 percent of shoppers occasionally shop at other stores, such as supercenters and warehouse stores, to take advantage of specials. Supercenters have 27 percent of the market share when it comes to grocery shopping, and are steadily raising their share from 22 percent in 2005.

FMI has outlined the way consumers shop with most using a full-service supermarket (75%), followed by a distant second with supercenters (39%). The average number of trips per week was 2, though slightly more for the most price-sensitive shoppers. More than ¾ said they “almost always” check the price of a product before buying it the first time. Spending on groceries averaged out at $98.40 per week, up marginally from 2008’s $97.80. Over half claim to be preparing more meals at home than previously, with 92% believing they eat healthier at home, despite admitting their choices at home could be healthier than they are (57%). Apparently they believe less-healthy foods are better for them if prepared at home. Time-saving, affordable and healthy choices were stressed as highly desirable with “easy-to-make” listed by 48%, “meals for $10 or less” 44%, and “convenient placement in the store” 28%.
Retailers who provide information online and in stores to help make healthy choices at the supermarket got high marks (71%), along with in-store pharmacists who provide health-and-wellness advice (70%). In-store health clinics have been a topic of much discussion in the grocery business, but only 8% listed them as important. Most shoppers indicate they are relatively confident with food safety, though 31% indicated they had stopped buying a specific food because of a safety concern or recall. Not surprisingly shoppers are more confident purchasing food grown in the U.S. (90%) while less than half are comfortable with imported foods. They gave higher marks to supermarkets to insure food safety than the government.
Local products continue to be important with 72% claiming to buy them on a regular basis. Reasons for this popularity include freshness, supporting the local economy, taste, and “concern about the environmental impact of transporting foods across great distances.” Recycling and sustainability initiatives were important to over half of those surveyed, with up to 40% of shoppers now bringing their own bags. Data for the survey was collected by Harris Poll Online among a nationally representative sample of 2,040 U.S. shoppers.

FMI also reports new product launch rates continued to rise in 2008 with 35,999 (up 9.3% but slower than 2006’s 11% upturn). The total new food & beverages category reached 18,244, a slight increase (2.3%) and far below the 11% jump in 2006 (17,828 total new products).

And finally, the 100 calorie package is another victim of the recession. Consumers are turned off by the expense and what many see as extraneous packaging that is a threat to sustainability. The solution? Measuring out their own 100-calorie servings. Not to be left without a “hot button issue,” the marketing crowd and consumers are both abuzz over “safety.”
Does anyone recall trans fats?

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125). Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Tuesday, November 24, 2009

The Changing Demographics of Today’s Grocery Shopper


A new study tells us the typical shopper is changing:

For the past two decades, the composition of the “principal shopper” in the United States has shifted dramatically from a predominantly-female demographic. The male principal shopper has become more common, due partly to the many variations in the family structure, including more single-parent homes. Additionally, Americans are postponing marriage according to the U.S. Census Bureau: in 2008, the median age at first marriage was 27.4 for men and 25.6 for women vs. 25.9 for men and 23.6 for women for the 1988 census. Finally, with Americans living longer and large numbers of Baby Boomers retiring, men are shopping more than their fathers or grandfathers. Almost 1/3 of men are now the principal shopper, posing challenges for grocery retailers, manufacturers and brands.

According to one observer, “men buy, women shop: the sexes have different priorities when walking down the aisles.” Data from several analyses by the A.C. Nielsen Co. show females dominating all shopping channels except convenience/gas stores, but their share of shopping trips has fallen over the past four years especially. Channels where men have shown important increases in influence include convenience/gas outlets, warehouse clubs and grocery stores.

In terms of dollar amount, women continue to dominate, though the difference is not as large as one might expect, and is largely explained by the fact that female shoppers plan their trips while men traditionally are impulse buyers. But men have increased their average dollar basket size across all channels, especially in grocery where they have increased spending by 56% over the past 5 years. In the grocery channel, men’s share of dollars increased from 30% to 38%—a 27% increase versus women’s decline of 11%.

In a study commissioned by ESPN, there has been an upward trend in both the amount of dollars spent by men and their shopping frequency, with males as the primary or primary/secondary shopper rising by 4% and 3%. Total dollars spent has increased by 8% and 7% respectively.

Not surprisingly, a large portion of the purchases by men are in the usual, predictable categories of grooming care and alcoholic beverages: hair coloring (86%); depilatories (84%); gin (83%); scotch (81%); and pre-shave cosmetics (80%). But some surprising results showed:

• Men’s External Breathing Aids (61%)
• Canned Seafood (61%)
• Refrigerated Juices, Drinks (61%)
• Prepared Food-Ready-to Serve Stew (59%)
• Herbal Package Tea (57%)
• Prepared Food-Ready-to Serve Lasagna (55%)
• Health Bars & Sticks (54%)
• Non-Sliced Refrigerated Lunch Meat (53%)
• Refrigerated Yogurt and Shakes (52%)
• Dishwasher Rinsing Aids (52%)
Traditional media ad buys fall into three categories:
1. Programming aimed primarily at females (network soap operas and female-targeted cable networks like Lifetime and Oxygen)
2. Programming aimed at both genders evenly (network prime time, broad-based cable networks like USA Network)
3. Programming that skews males (primarily sports networks)
The new shopper will mean marketers must reassess their ad buys and strategies. A study of media scheduling for a leading cold remedy and how that schedule delivered both male and female buyers found that men made up 48% of the brand’s users and 48% of sales occurred during shopping trips where the male head of the house was the primary/secondary shopper. The brand’s ad buy schedule included a wide mix of broadcast and cable networks, but focused primarily on women. Sports networks accounted for only 2% where only 38% of the brand target impressions fell against men, far below their share of the spend. Despite 20 years of trying to figure out the male shopper, marketers clearly have a ways to go.

This blog includes excerpts from a weekly round-up of food industry & food licensing news provided free to Broad Street Licensing Group's clients, and as a paid subscription service (6 months $695; 1 year $1,125). Too busy to keep up with the news wires & publications about the food business? If you or your company would like to subscribe to our news service, call Danielle Foley at Broad Street Licensing Group (tel. 973-655-0598) and ask for your free sample or click on our website.

Thursday, November 12, 2009

Supermarkets Innovate


With margins in the retail grocery business thin despite soaring sales as consumers eat more at home (1.84% in the $547.1bn channel according to the Food Marketing Institute), it’s no surprise the chains are looking to innovate, mostly as a means of attracting and keeping the other’s guys customers.

With an average supermarket carrying almost 47K items, offering unique products remains a challenge. Analysts say the average grocery store loses or gains 10% of its customer base in the course of 12 months, so turnover is key. New ideas for wowing shoppers without just cutting prices include “smart” shopping carts that help them find what they want or flash a product review, mobile coupons beamed to your email or cell phone, and self-checkout lanes that give shoppers a sense of empowerment for doing what traditionally a pimply-faced teenager was paid to do for them. let consumers help themselves. Smaller “footprint” stores may be a thing of the future, though so far neither Wal-Mart’s “Marketside” nor Tesco’s “Fresh & Easy” have exactly torn up the channel. In fact, Wal-Mart is rebranding its small footprint operations in Arizona with a new name (“Marketside by Wal-Mart) and a new logo.

Despite the lack of a breakthrough in that format, imitators are poised in the wings, including, Safeway’s “Market,” and Supervalu’s “Urban Fresh.” Not just smaller than the full-sized supermarket, the smaller stores offer more ready-made meals, along with extras like in-store baby-sitting. Profits are supposed to come from repeat business over large bulk buying, though Tesco especially is still struggling to find a winning combination of products and marketing. Minority shoppers are attracting more attention, too, with Wal-Mart’s “Supermercado” and Publix’s “Sabor” catering to Latinos, the largest American minority. Other potential innovations are less about helping the shopper and more for the store’s bottom line: Wal-Mart invested $10MM whipping up “Smart Network,” an in-store television system providing product information and ads on the viewing screens of carts, and Kroger is painting its black checkout conveyor belts with ads. The back-of-the-store hasn’t escaped the innovation trend, either. Wal-Mart was an early adaptor to RFID technology for tracking inventory, and is now using embedded microchips in goods to alert employees when supplies on the shelves are running low, or to tip off the in-store ads to work in tandem with the right products, especially when supported by national TV campaigns. A recent test of the system with Proctor & Gamble kicked sales up almost 20%. Future projects include more private label products (especially in organics) and in-store restaurants at Whole Foods and Wegmans.

Excerpted from BSLG's weekly subscription news reader service Food Business News. To subscribe or for information about licensing, contact Broad Street Licensing Group (tel. 973-655-0598)

Wednesday, November 11, 2009

Coffee Heats Up by Chilling Out


Iced coffee has shown double-digit jumps for years, up 20% this year already, which is good news for 7-Eleven, Inc.

The company intends to go head-to-head with Dunkin’ and McDonald’s by debuting a new iced coffee that will be supported by a major marketing campaign stressing value (i.e., a lot), price and— love. The new flavors of (what else?) French Vanilla and Mocha will be available at 4,500 U.S. locations from machines that let customers dispense the drink over ice in clear cups. The month-long ad campaign will include radio spots, outdoor, metro rail & bus transit buys, in-store signage, and POP displays. Online viral marketing will include a new iced coffee website with email couponing.
The ads are aimed at the “traditional iced coffee consumer,” typically young adults 18-34 (at 39% the largest group of iced coffee consumers). Ad lines include some serious double-entendres, including “I've never been this cheap before” and “You have expensive taste.” Taglines for print ad and online tout the theme “I look good in any cup size” and “Trust me, I'm a handful.” The campaign comes from FreshWorks, a consortium of Omnicom shops set up specially for 7-Eleven’s ad needs.
While the flavor profile is the same nationally, one exception is Long Island, NY, the birthplace of coffee-to-go four decades ago (thanks to 7-Eleven). Long Island tastes require a stronger flavor and less sweetness, and with 30% of all cold coffee sold in the Northeast, the company doesn’t intend to rock the java boat. The iced coffee will help the company move its demographics away from the usual (male) since more females prefer the iced version. The iced-coffee category already drinks up 15-20% of sales in QSRs and coffeehouses, and Nielsen AdViews Competitive Tracking estimates the category could top 1 trillion cups in 2009.

Excerpted from BSLG's weekly subscription news reader service Food Business News. To subscribe or for information about licensing, contact Broad Street Licensing Group (tel. 973-655-0598)

Monday, November 9, 2009

Brands Still Pull

Despite recent gains by Private Label products, brands continue to hold their value. Research firm Harris Interactive has released the results of their EquiTrend® annual brand equity study measuring more than 1,000 brands across 39 categories. The top ten food brands are ranked below:

Rank - Brand - Overall Equity Score
1. M&M’s Plain Chocolate Candy 79.54
2. Hershey's Kisses Chocolate Candy 79.45
3. Arm & Hammer Baking Soda 78.30
4. Reese's Peanut Butter Cups Chocolate Candy 78.14
5. Hershey's Milk Chocolate Candy Bars 78.06
6. Kleenex Facial Tissues 77.47
7. Campbell's Soups 77.35
8. Google 76.70
9. M&M’s Peanut Chocolate Candy 76.61
10. Crayola Crayons 76.61

In the restaurant category, Subway finished first.

Excerpted from BSLG's weekly subscription news reader service Food Business News. To subscribe or for information about licensing, contact Broad Street Licensing Group (tel. 973-655-0598)

Tuesday, November 3, 2009

Marketing to the Millennial Consumer


Market researchers like buzz words and they’ve divided consumers into clever groups ever since the Baby Boom generation, following with Generations X & Y (also called the Millennials for those consumers born between 1982-2001).
Analysts claim Millennials are more important for restaurants and food marketers than Boomers or Gen Xers because they make up the largest segment of the quick-service and fast-casual restaurant market. Marketing to them will offer new challenges, since they are the first “digital natives” in history: they have grown up in a world of computers and the Web, in contrast to older consumers who watched the new technologies deploy.
And because of the rise of so many food options, Millennials have a more sophisticated palate and demand higher quality, as well as natural and organic options. While the term “digital native” might seem like hot air, Millennials are the largest users of social media, cell phones and phone texting, resulting in greater social orientation and a “team” mentality. One manifestation of this team orientation is the popularity of lounge areas like those in Starbucks. Wi-Fi is becoming a major selling point for restaurants.
The rise of social media also offers restaurants and food marketers new outlets for their messages, though there is disagreement whether the group will reject overt advertising content on company-owned Facebook and Twitter sites. Most analysts agree the social media interaction with consumers must add value, and those marketers who have used the new channel for interacting with their consumer base are having the greatest success (e.g., restaurants offering specials via Twitter or text message). Millennials also display a “drive thru” mentality that demands fast service, convenient payment options and space for social interaction (Panera Bread, for example, with its ample public areas).
One reason for the rise of the fast-casual segment is the desire of Millennials to have a quality meal on limited budgets, a by-product of the experiences gained from their parents, the Boomers (once the largest restaurant-dining demographic in the country). The environmental and social consciousness of this group has begun to be reflected in college foodservice establishments, where composting, recycling, biodegradable serveware and utensils, and biofuels are now increasingly common (and demanded). Both restaurants and grocery retailers will be feeling the pressure to implement green practices as these consumers enter the workforce in larger numbers.

Excerpted from BSLG's weekly subscription news reader service Food Business News. To subscribe or for information about licensing, contact Broad Street Licensing Group (tel. 973-655-0598)